Chick-fil-A Customer Experience Survey @

When it comes to fast-food chains, Chick-fil-A doesn’t need an introduction at all. The chain is one of the most popular ones in the United States, known for its greasy burgers, fries and the infamous sauce. However, being such an extensive food chain, it isn’t surprising that the brand is consistently looking for genuine reviews concerning its food and services.

To streamline the process, Chick-fil-A has started an online survey platform, MyCFavisit which enables the customers to leave their honest opinion on the platform and what it entails for the corporates.

If you are a frequent customer of Chick-fil-A, we’d highly recommend that you sign up for the online survey to better your customer experience next time.

About Chick-fil-A

Chick-fil-A is one of the most popular fast-food chains in the United States. They are known for their chicken dishes, burgers, salads and their popular sauces. Besides savory items, Chick-fil-A is also one of the few joints that offer a few amazing dessert options too.

The fast-food chain binds by the Christian rules and keeps its stores closed on Sundays. The best thing about this fast-food chain is its versatility. Not only for adults, but they also have finger foods that are great for kids too. This is ideally a family-friendly place to binge eat some junk food.

How to take the Chick-fil-A Online Survey?

If you are a frequent Chick-fil-A customer, the online survey is an amazing way for you to share your opinions and your inputs about your experience when it comes to eating, dining with the food chain. Also, for applying for the online survey, the customer needs to have a recent purchase with the correct receipt as a sign of proof.

Here’s what you need to do to take the online survey:

  • Start by going to the official website at
  • Next, you need to select the language that you are comfortable with. They have English and Spanish since those are the two most spoken languages in the United States
  • Under the five-point scale, you need to enter how satisfied you are with Chick-fil-A on average. This includes the overall experience, including food and customer service.
  • The screen will show you a list of consecutive questions that you need to rate or answer on the five-point scale accordingly.
  • You will also have to fill in information like the frequency of you visiting the store, which area you frequent the most, etc.

Once you are done filling in all the details as asked, you will receive a code on the screen. Note down that code on the old receipt that you have. The next time that you visit Chick-fil-A, you can show that receipt with the code to avail your offer. You can either get a good discount or even get a free meal.

What are the Objectives behind the MyCFAvisit survey?

Now that you have a basic understanding of the steps involved in applying for the survey, you must be sitting here confused. What even if the purpose of going on board with such a survey? Why should I send 5-10 minutes of my time to fill out this application?

Well, like any other fast food restaurant, even Chick-fil-A cares about their customers and their inputs and reviews. With such online surveys, it becomes a lot easier for the corporate to get a direct understanding of the quality of the food and what needs to be improved to elevate the user experience of the customers.

Some of the most common objectives behind this survey include:

  • To get an honest and open first-hand reviews from the customers directly instead of beating things around the bush
  • Getting the right reviews and honest reviews helps the corporate to work on changing those issues for a better customer experience in the end.
  • Assess not just the quality of the food but also the kind of employees they have on board.
  • They can immediately and transparently work with the customers directly to resolve the issues that they are likely facing.

When you fill out the survey, it becomes a lot easier for the corporates at Chick-fil-A to address the issues and then work on them with immediate effect to improve their customer experience. 


How to leave feedback or fill survey without a receipt?

The primary reason behind the receipt is to ensure that you can redeem the offer that you get after filling in the survey. If you don’t want to avail of any of the offers, we’d highly recommend that you directly contact them via the contact form


If you are confused about the Chick-fil-A survey and how you can take part in it, we hope this article gives you all the details, eligibility criteria and rewards that you can get from the same. Just ensure that you have all the rightful receipts and a working internet connection for this.