Who doesn’t love yummy food? Food is the direct gateway to humans’ hearts. The number of restaurants across the globe has grown at an unprecedented level, satisfying tummies of humans in nook and corners of the world. Though every restaurant comes with delicious food items and an attractive menu, there is always some space for improvement. What’s better than a customer experience survey to let the restaurant enterprise know the positive and negative feedbacks regarding the food they offer?
Customer experience surveys help the service providers get feedback from the customers regarding the service or product they offer. When it comes to food, restaurant owners/chefs need to know what consumers feel about the food they offer. The taste of the food, its quality, the food combination, ambience and restaurant service are some of the points that require discussion.
As everything has become online accessible these days, online surveys serve as a bridge between the service providers and customers, giving way for the improvement of the services and products. Not just negative or constructive feedback, surveys also entertain positive feedbacks.
In this article, let us take a look at the guide to participate in the Panda Express customer experience survey.
Panda Express is one of the popular fast-food restaurant chains in America. The restaurant chain offers American Chinese cuisine. It has more than 2,000 restaurant outlets in America. It is the largest Asian restaurant chain in the US, which was founded in 1983.
Initially, the outlets of Panda Express were located in the food courts of shopping malls. But, now the Panda Express outlets are located in various environments like universities, independent standalone outlets, casinos, amusement parks, airports, and more.
The headquarters of Panda Express is located in Rosemead, California, United States.
Who wouldn’t crave the yummiest Kung Pao chicken and orange chicken of Panda Express? These two dishes along with steamed vegetables and chow mein are typical Chinese food offered in Panda Express. Apart from these dishes, you can find many more mouth-watering food recipes in Panda Express.
Now, let us know about the customer satisfaction survey conducted by Panda Express.
Panda Express’ Customer Experience Survey
Panda Express has created a customer satisfaction survey to know the experience of customers with their outlets across the US. Once you complete this survey, you will receive a Validation Code, which you can use to redeem Panda Express’ offer printed on your food purchase receipt.
You can access the Panda Express customer satisfaction survey at www.pandaguestexperience.com.
Additional Contact Details of Panda Express for your notice
- Headquarters Address of Panda Express: Panda Express, Guest Relations P.O. Box 1159, Rosemead, California 91770, United States.
- Panda Express Customer Support Helpline Number: (800) 877-8988
- Panda Express Customer Support Email Id: [email protected]
- Panda Express HQ Contact Number: (800) 877-8988
- Panda Express Official Website: www.pandaexpress.com
- Panda Express Survey website: www.pandaguestexperience.com
Steps to participate in the Panda Express customer satisfaction survey
Following are the steps to take part in the Panda Express customer satisfaction survey. It is pretty simple and we’re sure anyone can crack the survey like a pro!
- STEP 1: Go to the survey site of Panda Express. You can find the Panda Express customer satisfaction survey at www.pandaguestexperience.com.
- STEP 2: The survey is available both in English and Spanish. If you want to change the language from English to Spanish, you can do so.
- STEP 3: To start answering the survey, you should first type the 22-digit survey code that is available at the bottom of your food purchase receipt.
- STEP 4: If you cannot find the survey code in the receipt, click the “I do not have a 22-digit code on my receipt” option, which can be found just below the 22-digit code box on the survey site.
- STEP 5: If you have entered the 22-digit survey code, click Start.
- STEP 6: Now, you should type the store number and order number. You can find this info on your purchase receipt.
- STEP 7: After filling in the above info, you should indicate the date and hour of your visit. This is also found in your purchase receipt.
- STEP 8: Now, press Start. The survey will begin.
- STEP 9: Panda Express’ customer satisfaction survey has begun. Now, you can rate your general fulfilment level. This will be available on the scale from fulfilled to disappointed. Rate this according to your experience/satisfaction.
- STEP 10: You can answer all the survey questions now, according to your recent restaurant visit/experience.
- STEP 11: The questions asked in the survey will be based on the food, restaurant ambience, service of the staff, etc. After answering the questions, press Next.
- STEP 12: Once you finish answering all the questions, you can access your Free coupon code. You can keep this coupon code with you and take it out for your next Panda Express visit. On using the coupon code, you may avail your offer/discount.
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Rules of Panda Express customer satisfaction survey
You need to follow certain rules and guidelines to take part in the Panda Express customer satisfaction survey. The survey works on these guidelines.
- You will require a purchase receipt to attend the Panda Express customer satisfaction survey. So, when you visit the restaurant, do not throw away the receipt. Use the receipt to participate in the survey and win the coupon code.
- Lawful residents of the US are eligible to attend the Panda Express customer satisfaction survey. They must be over the age of 18.
- You need a device with a stable internet connection to attend the survey. You can take up the survey using your smartphone/laptop / PC / Tablet. Ensure the device has a decent internet connection.
- Basic knowledge of the English language or Spanish language is mandatory to attend the survey, as the survey questions are available only in both these languages.
- Only one person per visit can avail of the offer. Not many persons from a single visit can claim the offer.
- The coupon must be utilized within 30 days.
- The offer might differ from person to person and it can also be of varied nature.
If you understand and follow all the above guidelines, you can smoothly complete the survey in a few minutes.
If you have any queries, you can always contact Panda Express Customer Support Number (800) 877-8988. You can also mail to their customer support email ID [email protected] for any doubts or experience sharing. Thank you for reading the whole article. We hope the article was useful to you! Share it with your friends and family, if you think the article might benefit them.
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