Taylor Smith 
Every company, retail and corporation is dependent on their customer’s input and data to improve their services and products. Bigger retail establishments like Walmart and even McDonald’s does that. So, it isn’t a surprise that one of the biggest supermarket chains, Albertsons does the same too. The survey is done to get quicker and authentic … Read more
When it comes to fast-food chains, Chick-fil-A doesn’t need an introduction at all. The chain is one of the most popular ones in the United States, known for its greasy burgers, fries and the infamous sauce. However, being such an extensive food chain, it isn’t surprising that the brand is consistently looking for genuine reviews … Read more
“Your most unhappy customers are your greatest source of learning,” said Bill Gates. And, what is the best way to know negative feedback from customers other than a customer satisfaction survey? The beauty of customer satisfaction is the way for companies to know both positive and negative comments from the customers. This will let the … Read more
Have you attended a customer experience survey before? If not, this article will help you how to deal with it. Customer experience surveys are conducted by the companies/service providers to get genuine feedback from the consumers related to their products and services. Both positive and negative feedback are entertained in customer experience surveys. Also called … Read more
Customer satisfaction surveys are questionnaires put forth by a company/service provider to their customers. The customers will be asked to answer questions related to their experience with the company and share their feedback. Both positive and negative feedbacks of the customers are recorded and used by the company for improvements in their products or services. … Read more
Boots is one of the oldest pharmacy chains in the United Kingdom. Founded in 1849 by John Boot, the company has over 2,500 shops across the UK and Ireland. You can find eye care, ear care, health, beauty and medicine related products in Boots stores. Apart from the UK, Boots stores are also located in … Read more
Advance Auto Parts is a popular company that sells aftermarket automotive parts in the United States. It is known for selling quality automobile parts to its customers, installers and professional wholesale dealers. The company has created a customer satisfaction survey to know the feedback of customers about its products and services. What is a customer … Read more
Jack in the Box, one of the popular fast-food restaurant chains in the United States has created a guest satisfaction survey to find out what the customers have to say about the brand, its products and services. The guest satisfaction survey created by Jack in the Box is nothing but the customer feedback survey, which … Read more
McDonald’s is the world-famous fast food restaurant chain located in various parts of the world. If you are a customer of McDonald’s Canada, you would have heard about the customer satisfaction survey being conducted by them. We live in times where customer satisfaction surveys are slowly gaining a lot of attention and response from the … Read more
The primary goal of any business is to gain profits and Revenue. And, the direct way to gain profits or revenue is by the increased number of customers. A brand or company will earn a good customer base, only if it provides quality products and services. Sometimes, the company will think it is doing the … Read more